Here’s how Flex is transforming the period product industry for good
The Flex Company was born out of a personal problem: my vagina was out of commission for nearly 50% of my life.
25% was spent on my period.
25% was spent nursing a yeast infection.
Like most people, I accepted an uncomfortable period as a fact of life.
It wasn’t until a nurse practitioner mentioned that my cotton tampons could be to blame that I even considered the menstrual products I was using to be both impractical and harmful.
As a tampon user you already know that they:
- Leak 100% of the time
- Don’t allow air to escape (making your cramps worse)
- Have to be changed frequently during the day and night
- Leave a wet string hanging between your legs all day
- Disrupt the pH of your vaginal canal helping causes yeast and bacterial infections — and worse — toxic shock syndrome, which unfortunately is still “a thing”
Oh, and tampons were invented by a man in the 1930’s to stop the bleeding from bullet hole wounds in WWII.
What other product is so personal, so deficient, yet so ubiquitous?
The product matters
I realized that we don’t hate our periods. We don’t hate our bodies. We hate our products.
When I realized this, I was living in Silicon Valley surrounded by people solving challenging and worthwhile problems. So, why wasn’t anyone working on something that affects half the people in the world?
If men had to use tampons, we’d be on the Mach 9 of menstrual products.
Through extensive market research, product testing, and small focus groups, I learned that women were quite literally aching for a better product. Something they can wear all day. That didn’t enhance bacterial growth. That was conveniently disposable. And most importantly, was comfortable.
Unbelievably comfortable. Like, you’re-not-sure-if-it’s-even-in-because-you-can’t-feel-it-comfortable.
This was the product design challenge we set out for ourselves.
What was also striking about this process was seeing how embarrassed women were to even talk about these issues and sometimes even afraid to demand something better.
This product journey suddenly wasn’t just about our product, Flex, but also about addressing stigma head on through our content and our platform.
Because we believe in a world where every woman loves her body.
Introducing the Flex Menstrual Disc
Softdisc (formerly Softcup) is a product that was developed by a female triathlete who, like me, was dissatisfied with the menstrual products on the market.
The Flex product design is in many ways inspired by her original vision. With our acquisition of Softdisc, The Flex Company is the new global leader in a new menstrual product category: The menstrual disc.
What is a menstrual disc?
A menstrual disc is a disposable feminine hygiene product made of a medical-grade polymer blend. Medical grade polymers are used in all types of products that are approved for use inside the human body, including surgical tools and stents that live inside the heart.
It’s shaped somewhat like a diaphragm with a flexible outer ring and a soft, collapsible center.
It’s worn inside the vaginal fornix (located around the cervix) to catch menstrual blood for up to 12 hours.
When the user is finished wearing, the product is discarded. Most women use about 8 per cycle, compared to about 20 tampons per cycle.
Unlike a tampon or cup, a menstrual disc leaves the vaginal canal unobstructed, which helps alleviate cramps and makes the product undetectable to the wearer.
There’s generally one size of menstrual disc and it’s designed to fit most women, including mothers, but may not be suitable for younger menstruators (it depends on your comfort level with your vaginal anatomy).
What’s the difference between Softdisc & Flex?
Material design: We used the latest technology for Flex Disc to formulate a proprietary blend of medical-grade polymers that use the body’s heat to soften the disc once inserted, helping it mold to your body for leak-free protection and enhanced comfort and fit. Softdisc is made with a different blend of medical-grade polymers that some users find easier to adjust to when trying a menstrual disc for the first time.
Purchase experience: Both Flex and Softdisc are available for purchase in the U.S. in mass retailers, including Walmart, Walgreens, CVS, Rite Aid, Kroger, and Target. Flex and Softcup can also be ordered online (subscribe and save on Flex Discs!).
Customer service: We provide phone (800-931-0882), chat, email, and FaceTime support (really) to our customers. We also have a board-certified OB-GYN on staff to help answer questions, and we offer free shipping to the U.S. and many European countries.
This new product, plus our superior customer experience, together deliver on our vision for The Flex Company to be the leader in innovation for feminine care. And menstrual discs are just the beginning.